Shipping Policy

Thank you for shopping with Minimyst. This Shipping Policy outlines how we process, ship, and deliver orders placed through our website.

1. Order Processing

• All orders are processed within [1–3 business days] after payment confirmation.
• Orders are not processed on weekends or public holidays.
• During high-demand periods, processing times may be slightly extended.

Once your order has been dispatched, you will receive a confirmation notification (if applicable).

2. Shipping Methods & Delivery Time

We partner with reliable courier services to ensure safe delivery of your perfume decants.

Estimated delivery times:

• Standard Local Shipping: [2–5 business days]
• International Shipping (if available): [7–21 business days depending on destination]

Please note that delivery times are estimates and may vary due to:

• Courier delays
• Customs processing (for international orders)
• Weather conditions
• Public holidays

Minimyst is not responsible for delays once the package has been handed over to the courier.

3. Shipping Fees

Shipping costs are calculated at checkout based on:

• Delivery location
• Package weight
• Selected shipping method

Any applicable customs duties or import taxes for international orders are the responsibility of the customer.

4. Order Tracking

If tracking is available with the selected courier, tracking details will be provided once the order has been shipped. Customers are responsible for monitoring delivery status using the tracking information provided.

5. Incorrect Address Information

Customers must ensure that shipping details are accurate and complete.

Minimyst is not responsible for:

• Delays caused by incorrect addresses
• Lost packages due to incorrect shipping information

If a package is returned due to an incorrect address, additional shipping charges may apply for reshipment.

6. Lost or Damaged Packages

If your order arrives damaged:

• Please contact us within [48 hours] of delivery.
• Provide clear photos of the damaged item and packaging.

If a package is lost in transit, we will coordinate with the courier service to investigate. Resolution may depend on courier policies.

7. Shipping Restrictions

Certain regions may have restrictions on shipping fragrance products due to air transport regulations. Minimyst reserves the right to cancel orders if shipping is not permitted to a specific location. In such cases, a full refund will be issued.

8. Contact Us

If you have any questions regarding shipping or delivery, please contact us through our official website contact page.